Nexus CASP - Quantoz Nexus Unavailable – Incident details

All systems operational

This is the status page for Nexus CASP. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Quantoz Nexus Unavailable

Resolved
Major outage
Started about 5 years agoLasted about 2 hours

Affected

Production environment

Major outage from 6:35 AM to 8:44 AM

Nexus API

Major outage from 6:35 AM to 8:44 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue! All systems are fully operational again.

  • Update
    UTC
    Update

    We have identified the issue and implemented a temporary fix. The service if fully available again. We will be monitoring the status and are continuing to work on a permanent fix for this issue.

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and implemented a temporary fix, depending on your DNS provider you should see improvement within the hour. We are continuing to work on a permanent fix for this issue.

  • Investigating
    UTC
    Investigating

    We have an issue with our Identity service which blocks access to the Nexus services. We are currently investigating this incident.