Nexus CASP - Possible Creation of Notifications impeded – Incident details

All systems operational

This is the status page for Nexus CASP. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Possible Creation of Notifications impeded

Resolved
Operational
Started over 4 years agoLasted about 2 hours

Affected

Production environment

Operational from 10:35 AM to 12:30 PM

Nexus API

Operational from 10:35 AM to 12:30 PM

Updates
  • Resolved
    UTC
    Resolved

    We identified the root cause of the issue as a configuration issue which we resolved. The notifications should be working again.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We identified that we have a possible impediment with creation of Notifications using our Nexus API. We are working on resolving the issue.