Nexus Crypto - NEXUS Ethereum update – Maintenance details

All systems operational

This is the status page for Nexus Crypto. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

NEXUS Ethereum update

Completed
Scheduled for September 14, 2022 at 6:00 PM – September 15, 2022 at 6:30 PM

Affects

Production environment

Under maintenance from 6:00 PM to 6:30 PM

Nexus API

Under maintenance from 6:00 PM to 6:30 PM

Test environment

Under maintenance from 6:00 PM to 6:30 PM

Nexus API

Under maintenance from 6:00 PM to 6:30 PM

Nexus Portal

Under maintenance from 6:00 PM to 6:30 PM

Updates
  • Completed
    September 15, 2022 at 6:30 PM
    Completed
    September 15, 2022 at 6:30 PM

    The Ethereum merge was successful. We are enabling our Ethereum wallets at 08:30 UTC.

  • In progress
    September 14, 2022 at 6:00 PM
    In progress
    September 14, 2022 at 6:00 PM

    Maintenance is now in progress

  • Planned
    September 14, 2022 at 6:00 PM
    Planned
    September 14, 2022 at 6:00 PM

    Thursday morning around 06:00 UTC the Ethereum network will update from a proof-of-work to a proof-of-stake consensus protocol. The blockchain could theoretically also fork in parallel blockchains, however NEXUS will only support the presiding proof-of-stake protocol after the update.

    The Ethereum community expects the update to go smoothly, but the transition could (temporary) affect the stability of the network. To prevent transaction issues, NEXUS will halt on-chain processing of Ethereum transactions on Wednesday after 18:00 UTC. Ethereum processing will be resumed by NEXUS on Thursday after the update of the network successfully finished and the main Exchanges are accepting Ethereum transactions again.

    In case your business needs full control of Ethereum on other than the presiding proof-of-stake fork, please withdraw Ethereum from the NEXUS hot wallet to a private wallet before Wednesday 18:00 UTC.