Nexus Crypto - Degraded Performance – Incident details

All systems operational

This is the status page for Nexus Crypto. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Degraded Performance

Resolved
Operational
Started about 1 month agoLasted about 12 hours

Affected

Test environment

Degraded performance from 12:03 AM to 11:50 AM

Nexus API

Degraded performance from 12:03 AM to 11:50 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident.

    We are experiencing issues with custodian account creation and all transaction functionalities.