Nexus Crypto - Degraded Token Algorand performance – Incident details

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If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Degraded Token Algorand performance

Resolved
Operational
Started about 1 month agoLasted about 15 hours

Affected

Production environment

Degraded performance from 11:00 PM to 8:00 AM, Operational from 8:00 AM to 1:30 PM

Nexus API

Degraded performance from 11:00 PM to 8:00 AM, Operational from 8:00 AM to 1:30 PM

Test environment

Degraded performance from 11:00 PM to 8:00 AM, Operational from 8:00 AM to 1:30 PM

Nexus API

Degraded performance from 11:00 PM to 8:00 AM, Operational from 8:00 AM to 1:30 PM

Updates
  • Resolved
    Resolved

    Additional fixes were made to optimize the flow of the built-up backlog. The issue has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.