Nexus Crypto - Algo wallet processing of incoming transactions halted – Incident details

All systems operational

This is the status page for Nexus Crypto. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Algo wallet processing of incoming transactions halted

Resolved
Operational
Started 13 days agoLasted about 11 hours

Affected

Production environment

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Nexus API

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Nexus Portal

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Test environment

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Nexus API

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Nexus Portal

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Fix has been deployed and we are monitoring the situation

  • Identified
    Identified

    The issue has been identified, and we are in the process of deploying a fix

  • Investigating
    Investigating
    We are currently investigating this incident.