Nexus Crypto - Broker transactions were taking longer to process than usual between 10 and 11 AM UTC – Incident details

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Broker transactions were taking longer to process than usual between 10 and 11 AM UTC

Resolved
Degraded performance
Started over 3 years agoLasted about 2 hours

Affected

Production environment

Degraded performance from 7:55 AM to 9:37 AM

Nexus API

Degraded performance from 7:55 AM to 9:37 AM

Updates
  • Resolved
    Resolved

    We have resolved the issue that caused the increase in processing time for broker transactions.

  • Investigating
    Investigating

    We have noticed that some broker transactions are taking longer to process than usual.