Nexus CASP - Nexus authentication issues – Incident details

All systems operational

This is the status page for Nexus CASP. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Nexus authentication issues

Resolved
Partial outage
Started almost 4 years agoLasted 35 minutes

Affected

Production environment

Partial outage from 1:37 PM to 2:11 PM

Nexus API

Partial outage from 1:37 PM to 2:11 PM

Updates
  • Resolved
    UTC
    Resolved

    We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

  • Monitoring
    UTC
    Monitoring

    We have successfully reverted the deployment, and are monitoring the result.

  • Identified
    UTC
    Identified

    We identified a regression during deployment of a new version and are rolling back the previous version. Existing log-in sessions are still valid. However, new sessions cannot be set-up.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.