Nexus Crypto - Processing of incoming Ethereum transactions halted – Incident details

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Processing of incoming Ethereum transactions halted

Resolved
Degraded performance
Started about 1 year agoLasted 7 days

Affected

Production environment

Degraded performance from 11:33 AM to 8:22 AM, Operational from 8:22 AM to 8:00 AM

Nexus API

Degraded performance from 11:33 AM to 8:22 AM, Operational from 8:22 AM to 8:00 AM

Updates
  • Resolved
    Resolved

    Issue has been resolved and mitigating measures have been deployed

  • Monitoring
    Monitoring

    Issue has been resolved, we are monitoring the situation

  • Identified
    Identified

    Incident has been noticed and cause has been identified

  • Investigating
    Investigating

    Start of incident