Nexus CASP - ALGO Wallet operations temporarily halted – Incident details

All systems operational

This is the status page for Nexus CASP. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

ALGO Wallet operations temporarily halted

Resolved
Operational
Started over 1 year agoLasted about 5 hours

Affected

Production environment

Partial outage from 9:40 AM to 10:27 AM, Operational from 10:27 AM to 2:50 PM

Nexus API

Partial outage from 9:40 AM to 10:27 AM, Operational from 10:27 AM to 2:50 PM

Nexus Portal

Partial outage from 9:40 AM to 10:27 AM, Operational from 10:27 AM to 2:50 PM

Test environment

Partial outage from 9:40 AM to 12:47 PM, Operational from 12:47 PM to 2:50 PM

Nexus API

Partial outage from 9:40 AM to 12:47 PM, Operational from 12:47 PM to 2:50 PM

Nexus Portal

Partial outage from 9:40 AM to 12:47 PM, Operational from 12:47 PM to 2:50 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Both the production and test environment is back to operating normally. We will continue to monitor.

  • Identified
    UTC
    Identified

    We are currently experiencing normal processing on Production again. The Test environment will soon be updated as well to operational.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.