Nexus Crypto - Degraded ALGO and ETH Wallet performance – Incident details

All systems operational

This is the status page for Nexus Crypto. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Degraded ALGO and ETH Wallet performance

Resolved
Operational
Started 10 months agoLasted about 3 hours

Affected

Production environment

Degraded performance from 10:40 AM to 11:10 AM, Operational from 11:10 AM to 1:30 PM

Nexus API

Degraded performance from 10:40 AM to 11:10 AM, Operational from 11:10 AM to 1:30 PM

Nexus Portal

Degraded performance from 10:40 AM to 11:10 AM, Operational from 11:10 AM to 1:30 PM

Test environment

Degraded performance from 10:40 AM to 11:10 AM, Operational from 11:10 AM to 1:30 PM

Nexus API

Degraded performance from 10:40 AM to 11:10 AM, Operational from 11:10 AM to 1:30 PM

Nexus Portal

Degraded performance from 10:40 AM to 11:10 AM, Operational from 11:10 AM to 1:30 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.