Nexus Crypto - Notice history

All systems operational

This is the status page for Nexus Crypto. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Production environment
Operational

Nexus API - Operational

100% - uptime
Apr 2022 · 100.0%May · 99.95%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

Nexus Portal - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022
Test environment
Operational

Nexus API - Operational

100% - uptime
Apr 2022 · 100.0%May · 99.97%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

Nexus Portal - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

Notice history

Jun 2022

Delayed processing of Ethereum transactions on the TEST environment
  • Resolved
    Resolved

    The issue has been monitored and no additional issues have occured. Ethereum transactions are being processed normally again.

  • Monitoring
    Monitoring

    We have resolved the issue and Ethereum transactions are being processed again

  • Identified
    Identified

    The processing of Ethereum transactions is currently delayed. We are working on solving this as soon as possible

May 2022

Broker transactions were taking longer to process than usual between 10 and 11 AM UTC
  • Resolved
    Resolved

    We have resolved the issue that caused the increase in processing time for broker transactions.

  • Investigating
    Investigating

    We have noticed that some broker transactions are taking longer to process than usual.

ETH transactions halted
  • Resolved
    Resolved

    We confirm that the service is operating normally and conclude this resolves the incident.

  • Monitoring
    Monitoring

    The service has been brought back up and we are monitoring its status.

  • Investigating
    Investigating

    Due to an unplanned reboot, the ETH tx system is momentarily halted. We'll update here when the service is live again.

Transaction processing stopped
  • Resolved
    Resolved

    We found that all transactions initiated during this incident have been processed and the system is fully operational again. We will be conducting a thorough analysis of the cause and will take applicable mitigating measures to reduce the probability this will happen again in the future.

  • Monitoring
    Monitoring

    We've implemented a fix and see the transaction processing coming up again.

  • Identified
    Identified

    Due to a failure during deployment of a new feature, the transaction processing has been impeded. Our engineers are working to resolve the issue.

Apr 2022

Bitfinex exchange outage
  • Resolved
    Resolved

    Bitfinex resolved the issue.

  • Monitoring
    Monitoring

    The Bitfinex crypto exchange has an outage and all their services are halted. Clients using Bitfinex as exchange will be impeded by this event. Subscribe to the statuspage of Bitfinex to stay up-to-date: https://bitfinex.statuspage.io/ All our services remain operational.

Apr 2022 to Jun 2022

Next