Nexus Crypto - Notice history

All systems operational

This is the status page for Nexus Crypto. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Production environment
Operational

Nexus API - Operational

100% - uptime
Apr 2021 · 100.0%May · 99.71%Jun · 100.0%

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Apr 2021
May 2021
Jun 2021

Nexus Portal - Operational

100% - uptime
Apr 2021 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2021
May 2021
Jun 2021
Test environment
Operational

Nexus API - Operational

100% - uptime
Apr 2021 · 99.11%May · 100.0%Jun · 100.0%

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Apr 2021
May 2021
Jun 2021

Nexus Portal - Operational

100% - uptime
Apr 2021 · 99.11%May · 100.0%Jun · 100.0%

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Apr 2021
May 2021
Jun 2021

Notice history

Jun 2021

No notices reported this month

May 2021

Quantoz Nexus Unavailable
  • Resolved
    Resolved

    We just resolved the issue! All systems are fully operational again.

  • Monitoring
    Update

    We have identified the issue and implemented a temporary fix. The service if fully available again. We will be monitoring the status and are continuing to work on a permanent fix for this issue.

  • Monitoring
    Monitoring

    We have identified the issue and implemented a temporary fix, depending on your DNS provider you should see improvement within the hour. We are continuing to work on a permanent fix for this issue.

  • Investigating
    Investigating

    We have an issue with our Identity service which blocks access to the Nexus services. We are currently investigating this incident.

Apr 2021

Executing token payments unavailable
  • Resolved
    Resolved

    We have confirmed that the issue has been resolved completely.

  • Monitoring
    Monitoring

    It turned out to be a false positive. The services are up and running. We continue to monitor the issue.

  • Investigating
    Investigating

    We found that transactions are still not possible and we are investigating the cause.

  • Monitoring
    Monitoring

    We have reconfigured our services to not be dependent on the Stellar foundation Public nodes and are up and running again. We will continue to monitor the situation.

  • Identified
    Update

    Stellar engineers continue investigating and testing a potential fix. We are awaiting further updates. The following update will be posted in 2 hours or when the status changes.

  • Identified
    Update

    Stellar engineers continue investigating and testing a potential fix. We are awaiting further updates.

  • Identified
    Update

    Stellar Engineers are planning on restoring the services, we are awaiting further updates.

  • Identified
    Identified

    The Stellar Network is currently experiencing downtime that affects our token environment. We are monitoring the updates regarding this incident's resolution.

Quantoz Nexus unavailable
  • Resolved
    Resolved

    All services are fully operational again.

  • Identified
    Update

    Services are being restored. We're actively monitoring the situation.

  • Identified
    Identified

    Our Cloud hosting provider has a major outage that seems to affect the DNS services it provides. We're continuing the investigation.

  • Investigating
    Investigating

    We are currently investigating this incident.

Apr 2021 to Jun 2021

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