Nexus Crypto - Transaction, customer and account view issues in the Nexus portal – Incident details

All systems operational

This is the status page for Nexus Crypto. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

Transaction, customer and account view issues in the Nexus portal

Resolved
Partial outage
Started almost 2 years agoLasted 3 days

Affected

Test environment

Partial outage from 8:32 AM to 10:16 AM

Nexus Portal

Partial outage from 8:32 AM to 10:16 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently experiencing issues with the transaction, customer and account view in the portal. Transaction processing is not affected. We're investigating this incident.