Nexus CASP - Degraded Token Algorand performance – Incident details

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This is the status page for Nexus CASP. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

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Degraded Token Algorand performance

Resolved14 hours 30 minutes

Affected

Production environment

Degraded performance from 11:00 PM to 8:00 AM, Operational from 8:00 AM to 1:30 PM

Nexus API

Degraded performance from 11:00 PM to 8:00 AM, Operational from 8:00 AM to 1:30 PM

Test environment

Degraded performance from 11:00 PM to 8:00 AM, Operational from 8:00 AM to 1:30 PM

Nexus API

Degraded performance from 11:00 PM to 8:00 AM, Operational from 8:00 AM to 1:30 PM

  • ResolvedUTC

    Additional fixes were made to optimize the flow of the built-up backlog. The issue has been resolved.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.