Nexus CASP - Algo wallet processing of incoming transactions halted – Incident details

All systems operational

This is the status page for Nexus CASP. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please create a ticket through our Nexus Portal. In case the latter is not accessible, you can also reach us at support@quantoznexus.com.

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Algo wallet processing of incoming transactions halted

Resolved11 hours 11 minutes

Affected

Production environment

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Nexus API

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Nexus Portal

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Test environment

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Nexus API

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

Nexus Portal

Partial outage from 9:10 PM to 9:46 PM, Operational from 9:46 PM to 8:21 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Fix has been deployed and we are monitoring the situation

  • IdentifiedUTC

    The issue has been identified, and we are in the process of deploying a fix

  • InvestigatingUTC
    We are currently investigating this incident.